Decoding Payment Processor Risk Assessments
Payment gateways use a multi-tiered underwriting framework that considers many more variables than just credit scores. The automated screening on the front end first checks for MATCH/TMF list status and negative press mentions, as well as domain registration history. Human underwriters then look for suspicious cash flows within bank statements and compare the applicant’s business model with known fraud patterns within their industry. High-risk underwriters employ proprietary scoring models that take into account factors such as average transaction value (optimal 50−500), refund rate (which should stay below 10%), and even customer service response times. Your site’s checkout flow is also scrutinized—those with return policies and contact details will have a higher rank than sites with only email support.
Navigating the Underwriting Maze
An established underwriter’s package usually consists of three months bank statement plus processing history (if relevant) and detailed product description with an ingredients list for physical products. The applicant must show financial health by displaying at least six months’ worth of operational capital in business accounts. For fresh startups, it is better to initially apply with a payment facilitator like Stripe or PayPal to create some processing history before approaching any conventional merchant account providers. Underwriters prefer applications claiming multiple sources of income like supplements plus some other services that are related to it, for example, coaching programs; this means there is not much reliance on single products. Always disclose all business activities-there are no longer secrets from late findings of such affiliate or drop shipping arrangements that ensure account termination.
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